Privacy Policy

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1.⁠ ⁠Introduction

Welcome to Nova AIO. Throughout this policy, the terms “Company,” “we,” “our,” and “us” refer to Nova AIO.
By visiting https://novaaio.co
, submitting information, or using our services, you agree to this Privacy Policy, Messaging Policy, and our Terms of Service.

2.⁠ ⁠Services We Provide

Nova AIO provides digital and software-based services, including but not limited to:

Marketing software solutions

Automation and AI-powered tools

Digital marketing services

Website development and optimization

Branding and creative services

Lead generation and analytics

Client communication and project management

We communicate with clients via email, phone calls, and SMS messaging.

3.⁠ ⁠SMS Messaging Consent

By submitting your phone number on our website, you consent to receive SMS messages from Nova AIO, which may include:

Consultation confirmations and reminders

Service updates and onboarding communication

Billing, payment, and account-related notifications

Customer support and inquiry follow-ups

Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.

Support Contact

Email: Info@novaaio.co

Website: https://novaaio.co

SMS consent is never sold, rented, or shared with third parties.

Required SMS Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4.⁠ ⁠Information We Collect

We may collect the following information:

Name, email address, phone number, and business details

Information submitted through forms or service inquiries

Project details, files, and communication records

Billing and payment-related information

IP address, browser type, and device information

Website usage analytics and interaction data.

5.⁠ ⁠How We Use Your Information

We use collected information to:

Deliver and manage our services

Communicate via email and SMS

Process payments and invoices

Schedule consultations and support requests

Improve our platform and service quality

Maintain security and prevent fraud

Comply with legal and regulatory requirements

Promotional SMS messages are only sent with explicit, separate opt-in consent.

6.⁠ ⁠Data Storage and Protection

Data is stored securely using industry-standard hosting and infrastructure

Encryption and access controls protect sensitive information

Access is restricted to authorized personnel only

We do not sell, rent, or trade personal information

Data is retained only as long as necessary for business and legal purposes

7.Data Handling & Service Providers

Nova AIO uses trusted third-party providers for:

Hosting and infrastructure

Analytics and performance tracking

Communication tools

Payment processing

These providers process data only to support our services and are contractually required to protect user information.

Mobile numbers and SMS opt-in data are never shared for marketing or promotional purposes.

8. Cookies & Website Tracking

We may use cookies and similar tracking technologies to:

Improve website functionality

Analyze traffic and usage patterns

Enhance user experience

You may disable cookies through your browser settings; however, some features may not function properly.

9. Your Rights & Choices

You may request:

Access to your personal information

Correction of inaccurate data

Deletion of information where legally permitted

Withdrawal of SMS consent at any time by replying STOP

Requests can be sent to Info@novaaio.co

10. Payments, Refunds, and Cancellations

Payments for digital services are processed securely

Refund eligibility is determined according to our service agreement

Refunds are issued only if services are not delivered as outlined in the agreed scope of work

11. User Responsibilities

Users agree to:

Provide accurate and complete information

Use our services lawfully

Respect intellectual property and copyrights

Avoid misuse or unauthorized access to our systems

12. Third-Party Links

Our website may contain links to third-party websites. Nova AIO is not responsible for the privacy practices or content of external sites.

13. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.

14. International Users

If you access Nova AIO from outside the United States, you consent to the transfer and storage of your data in the United States.

15. Policy Updates

We reserve the right to update this Privacy Policy at any time.

The latest version will always be available at:

https://novaaio.co/privacy-policy

16. Contact Information

Nova AIO

Email: info@novaaio.co

Website: https://novaaio.co